Updating Pet Bio Information

Your pet’s bio consists of the following customizable categories: Health, Document Hub, Behavior, Grooming, Pedigree, Food, Play. All of your active pet profiles can be found on the homepage. To edit your pet’s important information in their bio follow the steps below.

Open the Global Pet Security app on your mobile device.

1. To access your homepage (My Pets) list tap the "Paw" icon located at the bottom left of your screen.

2. Choose the pet profile you would like to edit the bio of by tapping on the “profile image”.

3. The bio categories are listed below the description of each pet, select the category you would like to edit.

 

“Document Hub”

This category serves as a filing cabinet for all of your pet’s important documents. This is where you can share, view and upload: Vet Health Reports, Dewormers & Vaccines, and Procedures.

“Uploading Documents”

(Option 1*)

1. Tap one of the subcategories mentioned above to which you would like to add an image/file.

2. Tap the “+” icon at the top of your screen.

3. Fill out desired “optional information fields”

4. Tap the “+ Add Files” icon

5. “Select” the image/file you wish to upload from your device or “take a picture”

6. Tap “save” at the bottom of your screen to complete the upload.

(Option 2*)

Have documents sent directly to your pet’s personal email. (This email address is displayed at the bottom of your screen in the “Document Hub”)

1. Manage your inbox by tapping on the “inbox” displayed directly above your pet’s email address.

2. Select the image/file in your inbox you would like to upload by tapping on the “Check Box” on the left side of the image/file.

3. Tap the “Add to” button at the bottom of your screen.

4. Tap the subcategory to which you would like to add the image/file.

5. Fill out desired “optional information fields”

6. Tap “save” at the bottom of your screen to complete the upload.

“Sharing Documents”

1. Tap on “Share Pet’s Documents” at the top of your screen in the “Document Hub”

2. From the pop-up window select how you wish to share the document from your device.

“Health”

This category consists of 3 subcategories concerning the health of your pet: Medical Conditions, Allergies, and Medications.

1. Select the information you would like to update.

2. Select the details that pertain to your pet from the provided options, noting specific details as needed.

3. Once your selections have been made, tap “save” to update your pet's health information."

“Behavior”

This category allows you to document your pet’s “personality” as well as “commands & tricks”

“Personality”

1. Select “Personality” at the top of the “Behavior Category”

2. Select a personality subcategory (Temperament, Traits, On walks, Triggers, Calmed by) by tapping the “3 Dot” icon to the right of the info you wish to update.

3. Select the details that pertain to your pet from the provided options, or add a custom detail by tapping the “+ Add” icon.

4. Tap the “Back Arrow” icon at the top left of your screen to return to the previous page & update your selected info.

“Commands & Tricks”

5. Select “Commands & Tricks” at the top of the “Behavior Category”

6. Tap the “+ Add Command” or “+Add Trick”

7. Fill out the “fields” for the “command” or “trick” being added.

8. Tap “Add” at the bottom of the screen to save.

“Grooming”

This category allows you to document & share your pet’s grooming style.

1. To complete a grooming style follow the prompts in the app.

2. Select your pet’s “Sensitive Areas” “Matted Places” “Triggers” “Allergies” & “Favorite Color” pertaining to grooming from the provided options, or add a custom detail by tapping the “+ Add” icon.

Edit an existing grooming “style”

1. Select “Style” at the top left of the grooming page.

2. To edit or replace the grooming image or images, tap the “Arrow” icon below the image.

3. Add or edit images in the image gallery and tap “Save” to complete.

4. To edit or delete the grooming notes tap the “3 dot” icon to the right of your “notes”

5. Update your notes and tap “Save” to complete.

Edit an existing grooming “experience” (“Sensitive Areas” “Matted Places” “Triggers” “Allergies” & “Favorite Color”)

1. Select “Experience” at the top right of the grooming page.

2. Tap the “3 Dot” icon to the right of the detail you would like to edit.

3. Enter the updated information and tap “Save” to complete.

“Pedigree”

This category allows you to document 2 generations of your pet’s parents.

1. To edit or add a parent or grandparent of your pet tap the part of the family tree you wish to edit.

2. Enter the information you wish to add in the fields provided.

3. Tap “Save” to complete.